The mobile-first consumer feedback platform for businesses and consumers in Africa mSurvey has announced a Series A funding round of $3.5 million, the new funding led by Africa-focused venture firm TLcom Capital with investment from Social Capital, Kapor Capital Palm and Richard Owen, the founding team of Net Promoter Score (NPS).
The investment will enable the company to continue building out its infrastructure and partnerships, in order to scale and expand into more African countries. This follows seed investment rounds from Cross Culture Ventures, Alpha Angels and Safaricom’s Sparking Venture Fund. TLcom Capital is a venture capital firm investing since 1999 in tech and tech-enabled companies. It has a diverse team with backgrounds in investment, entrepreneurship, and government, with a unique focus on Africa.
The firm is the only African VC firm that has achieved significant exits in the African technology space so far, with an unparalleled track record in selecting African pioneering companies such as Andela and Terragon.
mSurvey was founded in 2012 it has its headquarters in Nairobi and has recently launched an office in Lagos. It gathers opinions via mobile SMS conversations with its voice of the customer and Consumer Wallet products, as well as through its successful launch of Net Promoter Score (NPS) in Africa.