National Association of Telecommunications Subscribers (NATCOMS) has said the 14 days being proposed by the Nigerian Communications Commission (NCC) as the grace period of unused data roll was not enough. Instead, the association has called for an extension of unused data roll over to 30 days. President of NATCOMS, Chief Deolu Ogunbanjo, in Lagos, said that two weeks was not enough considering the present economic situation as subscribers were not getting value for their money with regard to data usage.
“NCC should give at least 30 days grace instead of 14 days, because of the recent economic situation. “One may also have pressing needs or competing demands in the family and may not have money to subscribe within the 14 days period,” the NATCOMS president said. “The grace period for voice recharge is 90 days, hence, data subscription should not be different”, Executive Vice-Chairman of NCC, Prof. Umar Danbatta, had said that subscribers would be given the 14 days grace, even if they do not renew on the date of data expiration.
Danbatta said that this would stop the present practice where subscribers would lose the entire unused data, if they failed to renew on the date of expiration of the present subscription. According to him, NCC recognises that telecommunications services are very important to the nation’s development. “NCC also recognises more importantly, that the consumers of telecommunications services deserve to get value for their money.